Terms of Service

    RxSmart Locker Terms of Use

    Effective Date: Jan 2025

    Welcome to RxSmart Locker! By using the RxSmart Locker system, you agree to the following Terms of Use, which govern your access to and use of our services. Please read these terms carefully, as they incorporate important healthcare and pharmacy practices to ensure patient safety, data security, and compliance with applicable laws.

    1. Purpose of the Service

    RxSmart Locker provides a secure, automated prescription locker system to streamline prescription pickup for patients and pharmacies. Our goal is to enhance convenience while maintaining the highest standards of healthcare compliance and patient confidentiality.

    2. Eligibility

    To use RxSmart Locker, you must:

    • Be a registered patient of a participating pharmacy.
    • Be 18 years or older or have legal guardianship approval for minors.
    • Provide accurate personal information, including name, date of birth, and contact details.

    3. Prescription Pickup Process

    The prescription pickup process involves:

    Access:

    Patients can retrieve prescriptions using a secure access code or QR code provided by the pharmacy.

    Verification:

    Patients must ensure that their details (e.g., name, date of birth) match the information on file with the pharmacy.

    Timely Pickup:

    Patients are encouraged to pick up prescriptions promptly to avoid storage issues or delays.

    4. Privacy and Data Security

    • RxSmart Locker is committed to protecting your privacy and complying with applicable healthcare regulations, including HIPAA.
    • Data Use: Personal and prescription information is only used for facilitating prescription pickup and pharmacy operations.
    • Data Sharing: RxSmart Locker does not sell or share patient information with third parties without explicit consent, except as required by law or to fulfill pharmacy services.
    • Encryption: All data is encrypted during transmission and storage to ensure security.

    5. Patient Responsibilities

    By using RxSmart Locker, patients agree to:

    • Provide accurate and up-to-date information.
    • Safeguard access codes and QR codes to prevent unauthorized use.
    • Notify the pharmacy immediately if access credentials are lost, stolen, or compromised.
    • Follow any additional instructions provided by the pharmacy for prescription pickup.

    6. Pharmacy Integration

    RxSmart Locker integrates seamlessly with pharmacy systems to ensure accurate prescription management.

    Compliance:

    Pharmacies using RxSmart Locker are responsible for ensuring their operations comply with federal and state regulations.

    Notification:

    Pharmacies will notify patients via SMS, email, or other communication methods when prescriptions are ready for pickup.

    7. Limitations of Liability

    RxSmart Locker is not responsible for:

    • Errors caused by inaccurate data provided by the patient or pharmacy.
    • Unauthorized access due to the loss or misuse of access codes by the patient.
    • Delays or disruptions caused by technical issues beyond our control.

    Disclaimer: RxSmart Locker is a service provider and does not practice pharmacy or provide medical advice.

    8. Modifications to Terms of Use

    RxSmart Locker reserves the right to modify these Terms of Use at any time. Significant changes will be communicated to users through appropriate channels (e.g., email or SMS). Continued use of the service constitutes acceptance of updated terms.

    9. Termination of Service

    RxSmart Locker or the participating pharmacy may terminate your access to the service if you violate these Terms of Use or if the pharmacy discontinues its participation in the RxSmart Locker program.

    10. Contact Information

    For questions or concerns about RxSmart Locker services or these Terms of Use, please contact us at:
    Email: help@rxsmartlocker.com

    By using RxSmart Locker, you agree to these Terms of Use and understand that the service is designed to enhance convenience while maintaining strict adherence to healthcare and pharmacy practices. Thank you for choosing RxSmart Locker!